FAQs

The mirror weighs approximately 10 pounds.

The wall bracket is a simple slide-in design and the same for the free-standing stand. The mirror can easily be moved between stand and wall for convenience and flexibility.

The free-standing stand is adjustable allowing the Smart Mirror to tilt back and forth.

Yes, provided that the tablet being used to display on the mirror has Bluetooth capabilities.

There is no sim card slot to add phone service in the Smart Mirror.  Depending on your customization, there are numerous communication apps that can be downloaded onto the Smart Mirror.  (i.e. Whatsapp, Facebook Messenger, Skype).

Yes, the Smart Mirror has four integrated speakers

No. The Smart Mirror has touch screen.

Yes, you can download numerous apps ranging from various categories (i.e. music, social, fitness, & plenty more).  You can also surf the web with the built-in Internet Browser (i.e. YouTube.com, Twitter.com, Google.com).

The Capstone Connected Smart Mirror has two distinct functions. It is a regular LED mirror when switched off or a smart display when switched on.

The mirror can be set to the “lock screen” from the System Setting’s menu. You can also disable the password requirements for instant access.

You can hide the mirror’s display so it can be used like a regular mirror, or keep the display on.

We recommend using a gentle, non-abrasive screen cleaner and wiping the mirror with a microfiber cloth.

If your order is defective, notification of the defective product must be received within 30 days from receipt of the shipping confirmation e-mail.
Please see return policy for additional details.

No returns will be accepted or processed without a formal Capstone return authorization number which will be issued directly from our Customer Care Department.  In order to obtain this number, please email customercare@capstoneindustries.com or dial our toll-free customer service number at 1.888.570.8889.

Business Hours: Monday – Friday 9:00 am to 5:00 pm Eastern Standard Time

You may return most new, unopened items sold and fulfilled by the Company, within 30 days of delivery for a full or partial refund as long as the product is returned in original condition with all accessories included.  Shipping and handling charges will not be refunded.  Customer is responsible for return of the unit insured and freight prepaid.  The credit card used for the original purchase will be credited within the next monthly billing cycle. The 90-Day Limited Warranty included with the product applies from the original date of purchase.  Parts and accessories are non-refundable.  Items should be returned in their original product packaging.

We reserve the right to provide necessary repair, exchange, replace, or upgrade a product, at our option, as opposed to providing a monetary refund.

Currently we do not ship to international locations; therefore, we will not accept orders for shipments outside of the United States.

In the rare event that your order never arrives, notification of lost items must be received within 30 days from receipt of the shipping confirmation e-mail.

Our corporate office is in Deerfield Beach, Florida 33341.

In order to receive your early adopter participation credit of $100.00, you must complete (1) one written marketing survey and (1) one phone interview.

No. Any participant who completes the written survey and phone interview will receive a $100.00 Visa gift card.

Please use the contact form button at the top of the site and an agent will respond ASAP.